Contact Us

Media Inquiries

Jay Capron

Director of Communications and Government Affairs

(630) 748-5686 or jay.capron@us.ndpaper.com

Sales & Marketing Queries

Eric Bauer

Director of Business Operations

eric.bauer@us.ndpaper.com

General Inquiries

Our Locations

To connect with our mills, corporate and regional offices, or to get in touch with our accounts payable, logistics, or employment verification teams, find the corresponding information below.

Corporate Headquarters

2001 Spring Road
Suite 500
Oak Brook, IL 60523

Tel: (937) 528-3870

Employment verification: email.

Accounts Payable, corporate vendors: email.

ND Packaging (Sturtevant Division)

7601 Durand Ave.
Sturtevant, WI 53177

Tel: (262) 631-3895

Accounts Payable, Sturtevant vendors: email.

Learn more at ndpkg.com.

Biron Division

621 North Biron Dr.
Wisconsin Rapids, WI 54494

Tel: (715) 422-2100

Accounts Payable, Biron vendors: email.

Directions to our Biron Division

FROM WISCONSIN RAPIDS
  1. Take Highway 54 East towards Plover.
  2. Turn left onto County Road U/Eagle Road.
  3. Drive 1.25 miles and then turn left onto South Biron Drive at the large ND Paper sign.
  4. Just past the railroad tracks, turn right at the sign for Security and Visitor Check-in. All visitors must check in before proceeding to their destination.
FROM CENTRAL WISCONSIN AIRPORT (CWA) (Mosinee/Wausau, WI)
  1. Take WI-153 West to I-39 South.
  2. Follow I-39 South to exit 153 (Plover Rd/ County B).
  3. Follow Plover Rd, then turn right onto County Road U/Eagle Road.
  4. Drive 1.25 miles and then turn left onto South Biron Drive at the large ND Paper sign.
  5. Just past the railroad tracks, turn right at the sign for Security and Visitor Check-in. All visitors must check in before proceeding to their destination.
To the South Biron Entrance (B26 Side):
  1. Drive back across the railroad tracks (on South Biron Drive) to the stop sign.
  2. Turn left on North Biron Drive. Go past the South parking lot on your left and drive 2 blocks further to the North parking lot near Badger Street.
  3. Park in any of the visitor parking spots or available spaces, go through the glass-enclosed turnstile and proceed to the mill entrance across the street.
To the North Biron Entrance (by White House):
  1. Drive back across the railroad tracks (on South Biron Drive) to the stop sign.
  2. Turn left onto North Biron Drive. Go about 1/2 mile to Badger Street and turn left into the North parking lot.
  3. Park in any of the visitor parking spots or other spaces available and then go to the glass-enclosed turnstile.
  4. Once through the turnstile, follow the sidewalk past the White House (on your right) down the hill into the mill entrance.

Directions from my current location

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Fairmont Division

702 AFR Dr.
Fairmont, WV 26554

Tel: (304) 368-0900

Accounts Payable, Fairmont vendors: email.

Directions to our Fairmont Division

FROM PITTSBURGH INTERNATIONAL

Out of airport parking lot, take Route 60 South to I-79 Interchange, then take I-79 South to Fairmont.

FROM I-79 SOUTH
  1. Exit the highway at exit 139, then turn left on Route 73.
  2. Turn right on Suncrest Blvd (second right past K&T Truck Stop).
  3. Continue straight through 4-way stop at Circle K.
  4. Turn left at fork, then make an immediate right.
  5. Go straight at Yield sign (ND Paper Sign visible).
FROM I-79 NORTH
  1. Exit the highway at exit 137.
  2. Take Route 310 toward downtown, then turn right at first light onto Route 73.
  3. Turn left on Suncrest Blvd.
  4. Continue straight through 4-way stop at Circle K.
  5. Turn left at fork, then make an immediate right.
  6. Go straight at Yield sign (ND Paper Sign visible).

Directions from my current location

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Directions to our Corporate Headquarters – Oakbrook Terrace, IL

FROM 88 EAST

  1. Follow I-290 W, I-88 W and Exit 138 to Spring Rd in Oak Brook. Take exit 138 from I-88 W

  2. Continue on Spring Rd to your destination

FROM 88 WEST

  1. Follow I-88 E to Midwest Rd in Oak Brook. Take exit 136 from I-88 E

  2. Take 22nd St to your destination

Directions from my current location

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Old Town Division

24 Portland St.
Old Town, ME 04468

Tel: (207) 401-2920

Accounts Payable, Old Town vendors: email.

Directions to our Old Town Division

FROM 95 SOUTH
  1. Take exit 191 for Kelley Road towards Orono.
  2. Turn right onto Kelley Road.
  3. Turn left onto US-2/Main Street.
  4. At the rotary stay straight (Pass the Sunoco/Dunkin).
  5. Turn right onto Portland Street.
FROM 95 NORTH
  1. Take exit 197 for ME-43 towards Old Town.
  2. Turn left on ME-43 E/Hudson Rd/W Old Town Road.
  3. Continue on Main Street.
  4. Turn left onto Portland Street.

PARKING IS AT THE SCALE HOUSE.

Directions from my current location

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Rumford Division

35 Hartford Street
Rumford, ME 04276

Tel: (207) 364-4521

Accounts Payable, Rumford vendors: email..

Directions to our Rumford Division

FROM I-95 (MAINE TURNPIKE) NORTH, TOWARD LEWISTON-AUBURN
  1. Take the Maine Turnpike to exit 75, Auburn.
  2. Off exit 75, proceed left (at light) and follow road through Auburn to Route 4.
  3. Continue on Route 4 for approximately 20 miles.
  4. Take Route 108 (well marked) off to the left.
To Mill:
  1. Stay on Route 108 for approximately 20 miles.
  2. As you enter Rumford, you will see the mill on your right. To come into the mill, take a right, go over the railroad bridge, and proceed to the Lower Gate entrance (next left).  If you go over the larger bridge, you have gone too far.
To Administration Building: (35 Hartford Street)
  1. Stay on Route 108 for approximately 20 miles.
  2. Continue past the mill and cross the small bridge into Downtown Rumford.
  3. Once you cross the small bridge, take an immediate right (If you go through the traffic signal, you have gone too far).
  4. Continue to the stop sign, and the administration building is on the right.
FROM ROUTE 2 EAST
To Mill:
  1. As you enter Rumford, you will see a McDonald’s on your right. Continue on Route 2 past the Power Plant / Falls area.
  2. Go straight across the bridge to Route 108.
  3. Once you leave Downtown Rumford, you will see the mill on your left. Take the left turn, go over the railroad bridge, and proceed to the Lower Gate entrance (next left).  If you go over the larger bridge, you have gone too far. 
To Administration Building:
  1. Continue on Route 2 past the Power Plant / Falls area.
  2. Go straight across the bridge to Route 108.
  3. Go through the traffic signal and turn left on the next street.
  4. Continue to the stop sign, and the administration building is on the right.
FROM ROUTE 2 WEST
To Mill:
  1. Continue on Route 2 through Mexico past Wal-Mart.
  2. At the next flashing light, turn left onto the bridge, then take an immediate right turn into the lower gate parking lot.
To Administration Building:
  1. Continue on Route 2 through Mexico past Wal-Mart.
  2. At the next flashing light, turn left onto the bridge.
  3. Cross the railroad tracks and turn right onto Route 108. Take the next right turn.
  4. Continue to the stop sign, and the administration building is on the right.

Directions from my location

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Logistics Dept.

2001 Spring Road
Suite 500
Oak Brook, IL 60523

Tel: (630) 748-5706

Logistics email..

Other important contact information:

Vendor credit checks & references:
Treasury@us.ndpaper.com

Report an Event

Before reporting an event at one of our mills, please check our list of common FAQs which may answer your question or address your concern.

If you would still like to report any kind of noise, smell or sight event to us, please select the button below. Once submitted, a member of our team will promptly address and respond to your query.

Report an Event

Use this form to report a complaint regarding odors, noises or other types of concerns that you have experienced near any of ND Paper's operating locations. This form will be reviewed by an employee of ND Paper. Thank you for your concern.

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  • In detail, please provide the best description you can for your complaint. You can also use this section to add any additional comments about your complaint.

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Frequently Asked Questions

Safe operations, in full compliance with all applicable rules and regulation is the priority of ND Paper.

At ND Paper, sustainability efforts extend beyond compliance with environmental regulations, it’s a mission to leave this planet better than we found it by effectively implementing manufacturing efficiencies, energy conservation initiatives, utilizing recycled material in our processes, employing beneficial reuse and waste reduction practices, and adhering to sustainable forest management practices.

Click here to download the ND Paper Environmental Policy.

The Clean Air Act and Clean Water Act establish standards that are administered at the Federal level by the U.S. Environmental Protection Agency (EPA). In addition, ND Paper facilities adhere to standards administered by State and Local Agencies.

Air pollutants are a broad group of gaseous emissions, including water vapors, particulate matter (PM), volatile organic compounds (VOCs), sulfur oxides (SO2), nitrogen oxides (NOx), carbon monoxide (CO), carbon dioxide (CO2), and total reduced sulfur compounds (TRS).

Water pollutants are a broad group of compounds, including suspended solids (TSS), biochemical oxygen demand (BOD), temperature, pH, and nutrients such as phosphorus and nitrogen.

Corporate Headquarters

1901 South Meyers Rd., Suite 600
Oakbrook Terrace, IL  60181

Tel: (937) 528-3870

Employment verification: info@us.ndpaper.com

Accounts Payable, corporate vendors: (937) 203-2107, option 1; or email.

Click here for directions

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